FAQ
Frequently Asked Questions
How does delivery work?
Choose your package, select your delivery week and delivery area, and complete checkout. We will call you 1 week prior to your delivery week to arrange your exact delivery day and time.
Do all packages include design and setup?
No. The Estate and The Signature include design and setup — our team will arrange the pumpkins on your porch. The Classic and The Petite are front porch drop-off packages; you can add design and setup for $75 during checkout.
What's the difference between drop-off and design & setup?
Drop-off means we deliver the pumpkins to your front porch and you arrange them however you like. Design & setup means our team places and arranges the pumpkins for a professional, balanced display. The Estate and The Signature include design; The Classic and The Petite offer it as a $75 add-on.
How many delivery weeks are available?
We offer multiple delivery weeks from late September through late October. Reserve early for the best selection of dates — weeks fill up as the season approaches.
Can I add extras to my order?
Yes. Available add-ons during checkout include design & setup (for eligible packages), extra hay bales, and post-season removal & disposal.
Do you offer removal and disposal after the season?
Yes. For $75, we'll come back and remove all the pumpkins and materials from your porch. Multiple pickup weeks are available from early November through early December — select your preferred week at checkout.
Are the photos on the website exact representations?
Our photos are conceptual illustrations. Your delivery will include the same pumpkin varieties and quantities listed for each package — the actual arrangement may differ depending on your porch layout and whether design & setup is included or selected.
Do you deliver to my area?
We currently deliver to listed service areas shown on our Delivery Areas page, including Franklin, Spring Hill, Brentwood, Thompsons Station, and surrounding communities. Delivery fees are added at checkout based on the selected area. If you are unsure which area applies, contact us before ordering.
What should I include in delivery instructions?
Please include gate codes, access notes, preferred placement details, porch entry notes, or anything helpful for our team.
Do I need to be home at the time of delivery?
No. Our team will call you the week before to discuss details. Simply leave your delivery instructions at checkout and we will handle everything.
What does the reservation process look like?
It's a simple 3-step form: (1) select your delivery city, week, and any add-ons, (2) enter your name, phone, email, and delivery address, then (3) review and submit. After that, we'll call you one week before your delivery to coordinate final details.
Still have questions?